If you have previously installed Ascension and upgrade to a new version, you may come across circumstances where you are unable to upgrade or licence your plug-in, or launching the plug-in crashes your DAW.

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N.B Ascension 1.6 is compatible with Windows 10, 11 & Mac OS 10.15+

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In such cases we recommend a "clean install".  This simply means removing all exisiting parts of your current installation and re-installing the plug-in and it's supporting files to ensure that none of the old files are causing an issue. 

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🧐 Please take a momment to read our Upgrade Guide & FAQ before continuing.

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To perform a "clean install" follow these steps carefully:

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1) Download the latest version of Ascension from your CubicAudio Account.

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2) Locate your old Ascension Data Library and Backup any Sound Expansions that you have purchased - you can find out more in our Upgrade FAQ.

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3) Delete / Move to Bin your Ascension VST3/ AU Plug-In's:

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PC:

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This is a user defined location, the default installation directory is Program Files > Common Files > VST3

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Mac:

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'Mac HD > Library > Audio > Plug-Ins > VST3 / Components'

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4) Visit your Ascension Configuration Folder.  If you have made custom presets tags which you would like to preserve,  back-up the file named "presetdb.dv", you can restore this post re-installation.

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5) Delete your Ascension Configuration Folder.

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6) Re-install Ascension using the latest full version from your CubicAudio Account.

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7) For more information about upgrading to the latest version of Ascension please see this article.