Make a "Clean Install" Of Ascension on your PC or Mac
If you have previously installed Ascension and upgrade to a new version, you may come across circumstances where you are unable to upgrade or licence your plug-in, or launching the plug-in crashes your DAW.
N.B Ascension 1.6 is compatible with Windows 10, 11 & Mac OS 10.15+
In such cases we recommend a "clean install". This simply means removing all exisiting parts of your current installation and re-installing the plug-in and it's supporting files to ensure that none of the old files are causing an issue.
🧐 Please take a momment to read our Upgrade Guide & FAQ before continuing.
To perform a "clean install" follow these steps carefully:
1) Download the latest version of Ascension from your CubicAudio Account.
2) Locate your old Ascension Data Library and Backup any Sound Expansions that you have purchased - you can find out more in our Upgrade FAQ.
3) Delete / Move to Bin your Ascension VST3/ AU Plug-In's:
PC:
This is a user defined location, the default installation directory is Program Files > Common Files > VST3
Mac:
'Mac HD > Library > Audio > Plug-Ins > VST3 / Components'
4) Visit your Ascension Configuration Folder. If you have made custom presets tags which you would like to preserve, back-up the file named "presetdb.dv", you can restore this post re-installation.
5) Delete your Ascension Configuration Folder.
6) Re-install Ascension using the latest full version from your CubicAudio Account.
7) For more information about upgrading to the latest version of Ascension please see this article.